At Babyliss Care Shop, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website bodycareshops.com or make a purchase from us. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect information that you provide directly to us, as well as data automatically collected through your use of our website:

  • Personal Identification Information: Name, email address, shipping address, billing address, and phone number.
  • Payment Information: Credit/debit card details (processed securely via our payment gateways), PayPal account information.
  • Technical Data: IP address, browser type, device information, and pages visited.
  • Cookies and Tracking Data: Information collected through cookies and similar technologies to enhance your browsing experience.

2. How We Use Your Information

We use your data for the following purposes:

  • To process and fulfil your orders, including payment processing and shipping.
  • To communicate with you about your orders, account, or inquiries.
  • To improve our website, products, and services based on your preferences and usage patterns.
  • To send marketing communications (only with your explicit consent).
  • To prevent fraud and enhance the security of our website.

3. Data Sharing and Disclosure

We value your privacy and do not sell your personal information to third parties. However, we may share your data with:

  • Payment Processors: Such as Visa, MasterCard, JCB, and PayPal, to securely process transactions.
  • Shipping Partners: To deliver your orders globally (excluding Asia and certain remote areas).
  • Service Providers: Including IT support, marketing agencies, and customer service platforms, who assist us in operating our business.
  • Legal Authorities: If required by law or to protect our rights and the safety of our customers.

4. Data Storage and Security

Your data is stored on secure servers located in the European Union and the United States. We implement industry-standard security measures to protect your information:

  • Encryption technology (SSL) to safeguard data transmission.
  • Regular security audits and monitoring to prevent unauthorized access.
  • Compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We continuously update our security practices to mitigate risks.

5. Your Rights

As a user, you have the following rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You may update or correct inaccurate information.
  • Deletion: You can request the deletion of your personal data, subject to legal obligations.
  • Opt-Out: You may unsubscribe from marketing communications at any time.
  • Data Portability: You can request your data in a structured, machine-readable format.

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website:

  • Essential Cookies: Required for the website to function properly (e.g., shopping cart).
  • Analytical Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
  • Marketing Cookies: Used to deliver relevant advertisements and track campaign performance.

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect your user experience.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Email: [email protected]
Address: 14 Eastgate, Inverness, GB IV5O 3ZQ